Refund and Returns Policy

Refund and Return Policy

At Des In Pardes, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we are here to help.

1. Return Policy

• Eligibility for Returns:
  Items can be returned within 7  days of receipt if they are unused, in their original packaging, and in the same condition as when received.

• Non-Returnable Items:

  • Customized or personalized products.
  • Items marked as “final sale.”
  • Products damaged due to misuse or neglect.

• How to Initiate a Return:

  • Contact us at +1 (416) 835-4386 or rizmaaraj63@gmail.com with your order number and reason for return.
  • We will provide instructions and a return shipping address.

2. Refund Policy

• Eligibility for Refunds:

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • Approved refunds will be processed within 30 business days and issued to the original payment method.

• Non-Refundable Fees:

  • Shipping charges are non-refundable unless the return is due to an error on our part.

3. Exchanges

If you receive a defective or damaged item, please contact us immediately for a replacement. Exchanges are subject to product availability.

4. Cancellation Policy

• Orders can be canceled within 4 hours of placement for a full refund.
• Customized orders cannot be canceled once production has begun.

5. Contact Us

If you have any questions about our Refund and Return Policy, feel free to reach out to us:
📞 Phone: +1 (416) 835-4386
📧 Email: rizmaaraj63@gmail.com
🌐 Website: desinpardes.com